Customer Chat

Got questions for the customer?

Use Rider-Customer Chat.

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It’s very simple and works similar to other messengers!

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It will be available once you picked up the order To activate chat click on message bubble next to Customer’s name

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One check means the customer has received your message

If two checks appear, it means he had read your message

X mark - message is not sent

If you received a message, you’ll get a notification

This chat will help you reduce misunderstandings with customers.

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Use it wisely, and show customers how great are foodpanda riders!