Customer Chat

Got questions for the customer?

 

Use Rider-Customer Chat.

It’s very simple and works similar to other messengers!

 

It will be available once you picked up the order To activate chat click on message bubble next to Customer’s name

One check means the customer has received your message

 

If two checks appear, it means he had read your message

X mark - message is not sent

If you received a message, you’ll get a notification

This chat will help you reduce misunderstandings with customers.

Use it wisely, and show customers how great are foodpanda riders!