What is it?
You can now request for breaks yourself and you no longer need to go through rider service. You have break options of 5, 10, 15, 30 minutes and till the end of shifts!
How to request a break during shift?
Click on the Status button on the lower left-hand corner of your Roadrunner APP
Click on the button Request Break
Confirm your decision by clicking on button Continue
How long is your break?
Select break duration and click Send
Wait for confirmation and you’re all set!
Frequently asked questions 常見問題
Does requesting for a break affect my rider batch?
Requesting for a break can affect the Actual vs Planned component of your rider batch. You will receive a higher score if your attendance matches your shift bookings. Click here to learn more about your Rider Batch.
Is it possible for my break request to be rejected?
Yes, it is possible if you have a live order.
If I was notified with an order but I requested shift break anyway, will it affect my acceptance rate?
Acceptance rate will be affected if you fail to accept/reject a notified order.