Please continue to pay special attention to the instructions for couriers, from both vendors and customers in case of any updates, and be reminded of the following:
“LeaveHomeSafe” mobile application
1. Couriers may decide whether to use the “LeaveHomeSafe” mobile application if required
2. If you have entered a venue with the “LeaveHomeSafe” mobile application, please be reminded to press “Leave” when you leave the venue for an actual record of your presence time.
COVID-19 vaccine record
1. If in some cases, private premises decide to deny entry of our couriers and you have difficulties in delivering the orders, you are free to decline or self-redispatch any order.
2. You may always seek help from our rider service team if you encounter any difficulties during the delivery process.