Vendor Education Campaign

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We understand that excellent delivery service requires seamless communication and cooperation between you and our vendors. In order to smoothen the delivery process between you and our vendors, as well as to decrease the fail rate of delivery orders, we have carried out a series of Vendor Education Campaign and have already shared some delivery suggestions with our vendors through emails, vendor devices and partner hub websites in the last four weeks!


Here’s a brief summary of the topics for each week.

Week 1 Topic: Drinks/ soups packaging


Week 2 Topic: Takeaway/ shop packaging


Week 3 Topic: Use "Ready to deliver" button


Week 4 Topic: Communication with couriers


If you have any suggestions for the restaurants and shops, please let us know via below form: