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Start to earn points 

1. Activate rider shop account

If you wish to accumulate points for your deliveries completed, you will have to activate your Rider Shop customer account in advance. Couriers who have not activated their account should have received the “Rider Shop - Bamboo Rewards Account Activation'' email (you will not receive the email if your account is activated already), please follow the steps to activate your account and get be ready to start earning your points!

Please be mindful that:

  • If you did not receive the email or you joined the fleet after August, meaning your rider shop account has already been activated automatically, you just need to click the “Rewards” tab and start earning points by completing orders.

  • If you have not had your Rider Shop account activated, you will not be able to earn any points or redeem prizes. Please follow the steps below to activate your account to start earning points. 

Activation procedure:

  1. Open “Rider Shop - Bamboo Rewards Account Activation” email

  2. Click “Activate your account”

  3. Set your password and click “ACTIVATE ACCOUNT”

  4. Done (your Rider Shop account will be connected with your courier account, it can also be used for Rider Shop shopping)

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2. Open "Rewards" tab in rider app

A “Rewards” tab has already been added to your rider app, please refer to the page to check your total number of earned points and details on redeeming rewards. Please check out the “Rewards” tab NOW to start earning points!  

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3. Complete orders ( 1 order = 1 point)

“Bamboo points”* can be earned by completing deliveries (1 order delivered = 1 point. Points will be added to your account after you completed/ returned the orders)

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Redeem Prizes

Fuel coupons, supermarket coupons, apple gift cards, exclusive Pau-Pau & rider shop merch etc. are available for you to redeem.


Before redeeming your prizes, you will have to redeem Rider Shop vouchers using your accumulated points. 

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