21/05/2022 - Perks

Teva
Partnership

We are excited to announce that we have partnered with Teva for an exciting promotion!

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Click the link below to enjoy an additional HK$100 discount.

17/05/2022 - Perks

Upgraded csl.
Partnership Deal

We are pleased to announce that we continued to partner with CSL to offer exclusive mobile data plans for all foodpanda couriers!

Click the link below to learn more!

13/05/2022 - Perks

Upgraded Esso
Partnership Deal

We are pleased to offer new and upgraded fuel discounts with Esso for all of our foodpanda couriers - $4.5 per litre of petrol, and $9 per litre of diesel just for you!

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Click the link below to understand more!

09/05/2022 - Operations

Updates on service hours of pandamart 

Due to a shortage of manpower, starting from 16/05/2022 (Next Monday), the operating hours of pandamarts at Fanling, Kowloon Bay, Ma On Shan, Shatin and Tai Po, will be changed to 08:00 AM - 02:00 AM, until further notice.

03/05/2022 - rider app

Book Shifts on “Status” Screen

On the rider app “Status” page,  you will be able to see up to 3 available shifts in the next 24 hrs of the last delivery zones that you have delivered before. Just one click on the shift you want and be ready to deliver!

20/05/2022 - rider app

Implementation of
Virtual
Spot Check

To tackle the multiple accounts issue, the foodpanda Operations Team will occasionally conduct “Virtual Spot Check” to verify the identity of courier during deliveries.

Our team might be calling you on the registered mobile phone number and will be reaching out to you in the rider support chatroom requiring certain evidence in a specific format from you to verify your identity in real time.

14/05/2022 - rider shop

New Merchandise on rider shop

We now have a Front LED Bike Light & Rear LED Bike Light at foodpanda Gear Mart, ensure safety on the delivery journey!

10/05/2022 - Perks

Crocs
Partnership

We are happy to announce that we have partnered with Crocs for an exciting promotion!

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Both new members and existing members can enjoy discounts.

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03/05/2022 - rider app

Pick-up arrangement
for pandamart orders

For easier checking, pandamart staff will always mark ORDER CODE + TOTAL NUMBER OF BAGS on the bags. 

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Please make sure all bags/items of the same order are picked up before you proceed to the next delivery step. If there are too many bags for you to carry in one order, couriers could request for split orders.

26/04/2022 - rider shop

New Merchandise on rider shop

We now have a bike bag, Backpack & 1.5L Large Capacity Water Bottle at foodpanda Gear Mart, making the delivery journey easier and more enjoyable!