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We are continuously looking for different ways to partner with our vendors in order to attract more customers, while offering the most attractive payment terms to our fleet. We are excited to launch cross-zone delivery !

What is cross-zone delivery?

We refer to deliveries where Pick-Up is in zone A and Drop-Off is in zone B as “cross-zone”.  For now, we have cross-zone delivery starting in below zones:

From Admiralty CWB to the rest of HK Island (except Aberdeen and Stanley) 由金鐘銅鑼灣至香港島各區(香港仔及赤柱除外)

Admiralty CWB > the rest of HK Island (except Aberdeen and Stanley)

From Central to Kennedy Town and Admiralty CWB 由中環至堅尼地城及金鐘銅鑼灣
From Kowloon Bay to Kwun Tong 由九龍灣至觀塘
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Delivery Zones-4

Why is this good to the fleet? 

Thanks to cross-zone delivery, customers will have a wider selection of vendors to choose from, thus achieving an even greater number of orders, which will translate into increased earnings for our couriers.

 

Moreover, thanks to our dynamic service fees set-up, the more you travel, the more you will earn. Together with a lower idle time, cross-zone delivery creates the opportunity for higher earnings for our fleet.

 

This is a win-win situation for both our customers and fleet! 

What should I pay attention to?

After completing a cross-zone order, you will need to return to your original zone for the next order. For example, if you have a Central shift, after picking up an order in Central and delivering it to the customer in Kennedy Town, you will need to return to Central in order to receive a new order. The same goes for Admiralty CWB cross-zone delivery - after you deliver in other zones, you need to return to Admiralty CWB for your next order. Don’t worry - the service fee shown on the Acceptance Screen already includes this return trip!

 

However, remember that we give self-employed couriers the flexibility to decide which orders to deliver. As always, upon notification of a new order, take a look at the drop-off point to decide whether you want to accept or decline it.