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We are continuously looking for different ways to partner with our vendors in order to attract more customers, while offering the most attractive payment terms to our fleet. 

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What is cross-zone delivery?

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We refer to deliveries where Pick-Up is in zone A and Drop-Off is in zone B as “cross-zone”.  For now, we have cross-zone delivery starting in below zones:

Hong Kong Island

Hong Kong Island

Delivery zone

(Pick up point) - 

Admiralty CWB ​

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Drop off point* - 

  1. Central

  2. Chai Wan

  3. Happy Valley CWB

  4. Kennedy Town

  5. Quarry Bay

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* You have to return to the delivery zone for new orders

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Delivery zone

(Pick up point) - 

Central​

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Drop off point* - 

  1. Admiralty CWB 

  2. Happy Valley CWB

  3. Kennedy Town

* You have to return to the delivery zone for new orders

Delivery zone

(Pick up point) - 

Quarry Bay​

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Drop off point* - 

  1. Admiralty CWB 

  2. Chai Wan

  3. Happy Valley CWB

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* You have to return to the delivery zone for new orders

Kowloon

Kowloon

Delivery zone

(Pick up point) - 

Kowloon Bay

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Drop off point* - 

  1. Kwun Tong

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* You have to return to the delivery zone for new orders

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Delivery zone

(Pick up point) - 

Kowloon City

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Drop off point* - 

  1. Lai Chi Kok

  2. Mongkok

  3. Kowloon Bay

  4. To Kwa Wan

* You have to return to the delivery zone for new orders

Delivery zone

(Pick up point) - 

Tsim Sha Tsui​

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Drop off point* - 

  1. Lai Chi Kok

  2. Mongkok

  3. Kowloon City

  4. To Kwa Wan

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* You have to return to the delivery zone for new orders

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Delivery zone

(Pick up point) - 

Mongkok

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Drop off point* - 

  1. Lai Chi Kok

  2. Kowloon City

  3. To Kwa Wan

  4. Tsim Sha Tsui

* You have to return to the delivery zone for new orders

New Territories

New Territories

Delivery zone

(Pick up point) - 

Kwai Chung​

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Drop off point* - 

  1. Tsuen Wan

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* You have to return to the delivery zone for new orders

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Delivery zone

(Pick up point) - 

Sha Tin ​

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Drop off point* - 

  1. Ma Liu Shui

  2. Ma On Shan

* You have to return to the delivery zone for new orders

Delivery zone

(Pick up point) - 

Tin Shui Wai

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Drop off point* - 

  1. Yuen Long

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* You have to return to the delivery zone for new orders

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Delivery zone

(Pick up point) - 

Tsuen Wan

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Drop off point* - 

  1. Kwai Chung

  2. Tsing Yi

* You have to return to the delivery zone for new orders

Delivery zone

(Pick up point) - 

Yuen Long

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Drop off point* - 

  1. Tin Shui Wai

  2. Tuen Mun

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* You have to return to the delivery zone for new orders

Why is this good to the fleet? 

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Thanks to cross-zone delivery, customers will have a wider selection of vendors to choose from, thus achieving an even greater number of orders, which will translate into increased earnings for our couriers.

 

Moreover, thanks to our dynamic service fees set-up, the more you travel, the more you will earn. Together with a lower idle time, cross-zone delivery creates the opportunity for higher earnings for our fleet.

 

This is a win-win situation for both our customers and fleet! 

What should I pay attention to?

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After completing a cross-zone order, you will need to return to your original zone for the next order. For example, if you have a Central session, after picking up an order in Central and delivering it to the customer in Kennedy Town, you will need to return to Central in order to receive a new order. The same goes for Admiralty CWB cross-zone delivery - after you deliver in other zones, you need to return to Admiralty CWB for your next order. Don’t worry - the service fee shown on the Acceptance Screen already includes this return trip!

 

However, remember that we give self-employed couriers the flexibility to decide which orders to deliver. As always, upon notification of a new order, take a look at the drop-off point to decide whether you want to accept or decline it.

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